on Your Stay
Get access to information about your stay, whenever you need it.
The Virtual Concierge integrates into popular property management systems, allowing the guest to manage the important information about their stay.
Guests can access their hotel bill at any time, add a security PIN for their in-room purchases and receive notifications and reminders for any reservations.
Start enjoying the hotel services as soon as you arrive by doing an online check-in, avoiding the long queues at reception. Use the Virtual Concierge online check-in or integrate into your existing process.
Tell us who’s staying, upload their identification documents and agree to the terms. You can see when your room is ready and get information on the status of the room clean. An easy way to show your COVID clean process for peace of mind.
Then when it’s time to leave, you can perform an online Check-Out.
If you want to order room service, the Virtual Concierge simplifies the complete ordering process. Just tell it “I’m hungry” to access the digital menu, place your order and receive updates on the status of the order.
And because its online, you don’t even need to be in the room to place the order. If you have a late check-in, order on the way and have your food waiting for you when you arrive.
Once your checked in, you will have access to all the housekeeping functionality. Find out the status of your room, when it was last cleaned and even schedule a room clean yourself.
And if you have forgotten your toothbrush or another essential item, you can order it though the Virtual Concierge. There is even a pillow menu where the guest can see and choose their favourite pillow.
We understand that every hotel is different, and the services they provide are sometimes unique. That’s why we have made the Virtual Concierge total customisable so that it can be tailored to the individual needs of each hotel.
Above you will find some of the main features, but there are so many other features available on the Virtual Concierge that helps it provide such a unique user experience to your guests.
Request a demo
For more information or to request a demonstration of the Virtual Concierge, you can contact us by email or fill in the simple form and we will get right back to you.
We understand that every hotel is different, so we offer a free consultation to understand your needs and show you how the Virtual Concierge can benefit your hotel.