Virtual Concierge: Digitalising the in-room service experience

It was in 1931 that The Waldorf Astoria became one of the first hotels to offer room service in order to enhance their guest experience. Fast forward to 2020 and the concept of ordering food that is delivered to our door is engrained into our lifestyle and has become a billion-dollar business with companies such … Read more Virtual Concierge: Digitalising the in-room service experience